FAQ
Questions about PoolHunter, answered.
Learn how PoolHunter works, where our property data comes from, and how plans and accounts are managed.
General
Does PoolHunter replace my pool service management software?
What is the difference between a monitored pool and a customer?
What is an Anchor Point?
Can I import my existing customers and routes?
Data Quality
Where does PoolHunter’s prospect data come from?
Why might a pool property be missing?
Could a property be identified as having a pool when it no longer does?
How accurate is the data?
How often is the data updated?
Account and Billing
Can I cancel my subscription at any time?
Can I change or downgrade my plan?
Can I add more monitored pools without upgrading my entire plan?
Can I change an Anchor Point after it has been locked?
Still have a question?
We’re happy to help you determine whether PoolHunter is a good fit for your business.